Business Communication in Financial Institutions (BCFI) chapter-wise study materials
| Module | Name |
| Module A | Theory and Process of Communication |
| Module B | Classification and Methods of Communication |
| Module C | Applications to Specific Letter Situations |
| Module D | Fundamentals of Business Letters and Report Writing |
| Module E | Fundamentals of Presentations and Electronic Media |
| Module F | Standard and Physical Aspects of Communication |