Md Monirul Islam
What is Organizational Climate? Organizational climate refers to an employee’s long-term perception of the working environment and culture of their workplace. It depicts what kind of organization it is. It helps to identify whether the organization is employee-friendly or not….
Md Monirul Islam
Customer service is an important process that is a part of global business operations. It involves the following steps: Receive customer complaints/issues through CRM, Acknowledge the customer’s concern, Login details of the issue in the CRM system, Resolve the issue,…
Md Monirul Islam
Business Process Management Business process management is defined as a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Business Process Improvement Business Process Improvement is defined as…
Md Monirul Islam
What is Business Process? A business process is a collection of business tasks and activities. When the process is performed in a structured way, it produces an outcome that contributes to the business goals. A business process includes at least…