Md Monirul Islam
What is Grapevine Communication? Grapevine communication is an informal and unstructured form of communication. It takes place outside the official communication channels of an organization. This type of communication occurs naturally among managers, employees, clients, and other people without following…
Md Monirul Islam
Upward and downward communication are two fundamental types of organizational communication. They flow in opposite directions within the organizational hierarchy. Both are essential for the effective functioning of any business or bank. Upward Communication Upward communication is the flow of…
Md Monirul Islam
External Business Communication External business communication refers to communication between an organization and outside parties. These include customers, clients, suppliers, regulators, government bodies, auditors, and the general public. The method of communication depends on the purpose, audience, and complexity of…
Md Monirul Islam
Downward Communication Downward communication refers to the flow of information from top-level management to lower levels of an organization. It moves from supervisors to subordinates. Businesses use downward communication to share policies, assign tasks, inform employees about changes, and communicate…
Md Monirul Islam
Non-verbal communication means sending messages without spoken or written words. It uses body language and behavioral cues. These include facial expressions, gestures, eye contact, posture, appearance, and more. Non-verbal communication is very important in both personal and professional life. It…
Md Monirul Islam
Verbal communication means sharing a message through spoken or written words. The sender must understand the language clearly before communicating. The sender must also express ideas in a clear and precise way. Verbal communication has four main functions. These are…