Author: Md Monirul Islam

Effective business communication follows a ten-step process. The sender performs the first six steps. The receiver completes the remaining four steps. The Sender’s Six Steps Identify the Need The sender identifies why communication is necessary. The reason may be a…

What is Communication? Communication means to transfer information from one place to another, from one person to another, or to multiple people, from a group of people to another. Every form of communication requires a sender, a message, and at…

Graphic aids are visual tools used to present information in a clear, simple, and effective way. In business and banking, large and complex information must be shared with different stakeholders such as employees, managers, board members, and investors. Graphic aids…

What is Horizontal Communication? Horizontal communication means communication between employees, teams, or departments at the same level in an organization. It is also called lateral communication. It happens between peers who hold equal ranks. Unlike upward or downward communication, horizontal…

Social media has become an important part of personal and professional life. After the pandemic, businesses increased their use of social media. Platforms like Facebook, Instagram, LinkedIn, WhatsApp, TikTok, and YouTube are now important business communication channels. Main Business Uses…

Formal and informal communication are two important types of organizational communication. They differ in structure, purpose, communication channel, and tone. Both are essential for the smooth functioning of an organization. Formal Communication Formal communication is the official flow of information…