Md Monirul Islam
Direct communication is used when the message contains good news or neutral information. The main idea is stated at the beginning. This method saves time and improves clarity. The generic plan for direct communication has three stages. Stage 1: Begin…
Md Monirul Islam
How Effective External Communication Creates a Positive Brand Image A brand image is the perception that customers, investors, regulators, and the public form about an organization. This perception is shaped by every external communication. It includes advertisements, customer interactions, reports,…
Md Monirul Islam
What is External Communication? External communication is the exchange of information between an organization and people or organizations outside it. These include customers, clients, suppliers, investors, auditors, regulatory authorities, government agencies, shareholders, and the general public. Organizations use external communication…
Md Monirul Islam
Body language is a form of non-verbal communication. It conveys messages through physical movements, facial expressions, posture, and gestures. Positive body language builds trust, confidence, and professionalism. The following elements should be kept in mind during communication. Facial Expressions Facial…
Md Monirul Islam
Visual communication means presenting information through charts, graphs, diagrams, tables, infographics, pictures, and other visual tools. In a financial organization, visual communication helps simplify complex financial data and makes it easier for stakeholders to understand. Role of Visual Communication in…
Md Monirul Islam
What is Upward Communication? Upward communication is the flow of information from lower-level employees to higher-level management. It moves from subordinates to supervisors and from branch staff to senior management. It allows employees to share feedback, ideas, reports, complaints, and…